Contact Information

It is important for us to be available to solve your requirements. We offer four channels of contact:

By phone on the VSE Hotline 0850 123 333. You can report eventual failures in the electricity supply at the free-of-charge 24/7 Emergency Service Hotline 0800 123 332.
All of our customer centres are fully at your disposal in extended and harmonized opening hours
Book meeting in Customer Centres
By e-mail at
By post at:
Východoslovenská energetika a.s., Mlynská 31, 042 91 Košice

Selected requirements associated with the electricity consumption can be directly managed at your computer through our free web service WEBCENTRE.

Bank connections

Account Name: Východoslovenská energetika a.s.
Bank: Citibank Europe plc
Account Number: 20 06 14 01 18
Bank Code: 8130
IBAN: SK48 8130 0000 0020 0614 0118
Account Name: Východoslovenská energetika a.s.
Bank: ING Bank N.V. pobočka zahraničnej banky
Account Numbe: 90 00 04 04 09
Bank Code: 7300
IBAN: SK30 7300 0000 0090 0004 0409
Account Name: Východoslovenská energetika a.s.
Bank: Všeobecná úverová banka, a.s.
Account Number: 15 83 52 91 53
Bank Code: 0200
IBAN: SK25 0200 0000 0015 8352 9153


Our company is striving to provide reliable electricity supply and quality services connected with its take-off. If you had a negative experience with our company, please, do let us know. We will review your complaint in the shortest time possible, and we will do everything to remedy the existing shortcomings.

You can send the complaint directly to us by filling out the form below or by sending the Complaint Form to our address: VSE a.s., Mlynská 31, 042 91 Košice.

Our company guarantees the protection of the sent data.

Register complaints


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