Regional Representation for Companies and Organizations
We will handle the following matters for you:
- conclusion of a new Contract on Electricity Supply;
- termination of the contractual relationship;
- change of contractual data;
- modification of the advance payment;
- change in the way of payment of advance payments and settlement;
- inspection of a complaint;
- requirements on statements concerning new take-offs, connection of a take-off;
- conclusion of an agreement on the payment of debt;
- exchange of metering with the change of the product;
- exchange of metering from single-phase to triple-phase.
We will advice you on the following issues:
- by the selection of an appropriate product;
- by filling in the necessary forms;
- how to use electricity efficiently.
We will provide you information on the following issues:
- products and electricity prices;
- conditions of allotting products;
- conditions of connecting a new take-off;
- way of terminating a take-off;
- breakdown of advance payments;
- billing;
- deadlines of meter readings;
- time zones of high and low tariff;
- necessary documents for handling of the requirement for a new take-off, for the change of output;
- necessary documents for the conclusion of a new Contract on Electricity Supply, for the change of contractual data, product;
- status of solving the technical requirement;
- solutions of an eventual complaint;
- our other services.
Opening hours
All of our customer centres are fully at your disposal in extended and harmonized opening hours.
| Monday Tuesday Wednesday Thursday Friday | 8.00 a.m. – 4.00 p.m. 8.00 a.m. – 4.00 p.m. 8.00 a.m. – 5.00 p.m. 8.00 a.m. – 4.00 p.m. 8.00 a.m. – 3.00 p.m. |
The cash desk at the Regional representatives is closing half an hour before the end of the listed opening hours.

