Contact Information
It is important for us to be available to solve your requirements. We offer four channels of contact:
 |
By phone on the VSE Hotline 0850 123 333. You can report eventual failures in the electricity supply at the free-of-charge 24/7 Emergency Service Hotline 0800 123 332. |
 |
All of our customer centres are fully at your disposal in extended and harmonized opening hours |
| By e-mail at info@vse.sk |
| By post at: Východoslovenská energetika a.s., Mlynská 31, 042 91 Košice or by sending fax message to +421 55 678-6516 |
Selected requirements associated with the electricity consumption can be directly managed at your computer through our free web service WEBCENTRE.
Bank connections
| Account Name: | Východoslovenská energetika a.s. |
| Bank: | VOLKSBANK Slovensko, a.s. |
| Account Number: | 43 50 09 94 16 |
| Bank Code: | 3100 |
| IBAN: | SK06 3100 0000 0043 5009 9416 |
| BIC: | LUBASKBX |
| Account Name: | Východoslovenská energetika a.s. |
| Bank: | Tatrabanka, a.s. |
| Account Number: | 26 27 71 85 09 |
| Bank Code: | 1100 |
| IBAN: | SK79 1100 0000 0026 2771 8509 |
| BIC: | TATR SK BX |
| Account Name: | Východoslovenská energetika a.s. |
| Bank: | Všeobecná úverová banka, a.s. |
| Account Number: | 15 83 52 91 53 |
| Bank Code: | 0200 |
| IBAN: | SK25 0200 0000 0015 8352 9153 |
| BIC: | SUBA SK BX |
| Account Name: | Východoslovenská energetika a.s. |
| Bank: | Citibank Europe plc |
| Account Number: | 20 06 14 01 18 |
| Bank Code: | 8130 |
| IBAN: | SK48 8130 0000 0020 0614 0118 |
| BIC: | CITI SK BX |
Complaints
Our company is striving to provide reliable electricity supply and quality services connected with its take-off. If you had a negative experience with our company, please, do let us know. We will review your complaint in the shortest time possible, and we will do everything to remedy the existing shortcomings.
You can send the complaint directly to us by filling out the form below or by sending the Complaint Form to our address: VSE a.s., Mlynská 31, 042 91 Košice.
Our company guarantees the protection of the sent data.