Our operators are glad to advice you and help you handle your requirements related to electricity take-off. We speak Slovak, Hungarian, and English.
We will provide you information on the following issues:
- electricity tariffs and prices;
- bills, invoices, and dunning letters;
- prices of services rendered by VSE;
- procedures and documents necessary for handling requirements;
- times of validity of the low and high tariff;
- business terms and conditions;
- establishment of a new point of delivery;
- reconnection after disconnection or disassembly of an electric meter, as the case may be.
We will handle your requirements concerning the following issues
- changes of
- address for sending invoices;
- amount and number of advance payments;
- tariffs and way of payment;
- customer (sale or transfer of a flat);
- copy of an invoice, postal orders, and information materials;
- reporting of the status and failures of electric meters;
- official testing of an electric meter;
- termination of a take-off;
- agreement on payment;
- complaints.
Your phone calls from the fixed network are charged according to the price of a local call within the whole area of the Slovak Republic.